![]() We asked for a late check out and this was given no problem up until 4pm on the day of departure, again at an additional cost of €20. When we questioned this at las dunas reception, they said linen changes were not included for apartments, yet our booking clearly stated that it was. ![]() Despite having been advised that for stays longer than 7 days all linen would be changed, this never happened either. There are no visible train stops either on site. There is a mini resort train on site but it is extremely infrequent and my son was left waiting on several occasions when it did not arrive. A car is essential if staying here without question. Again we were not advised of this, only sent a resort map that our apartments were not on with no indication of distances on it. The apartment is located a good 1.2km from the golf course and another 1km from the beach. Although golf green fees were discounted for my 14yr old son, they failed to offer so much as a good-will gesture despite him having played there over 8times as well as using the practice area on several occasions, my husband having played there once and my other 12 yr old son having played there 4 times. On arrival we were told the equestrian centre was also closed. We chose Oliva nova for our holiday because of its proximity to the golf course, beach and equestrian centre. I have previously rented out our personal holiday home and all of the basics and so much more were always provided for guests, and I was not charging half of what I paid out here. While this may be fine if you are arriving by car from elsewhere in Spain and you are prepared to bring the kitchen sink with you, I believe this is a total disgrace especially having paid €3500 for the 2 weeks apartment rental. We then arrived at our apartment for our 2 week holiday and although apartment was clean and beds freshly made, other than 2 rolls of toilet paper, there was NOTHING else there - no soap, basic toiletries, not so much as even the basics of oil, salt and pepper. With 4 hungry children and us staying at the resort, I felt this entirely ridiculous. Arriving at 9.30pm in the evening, we were declined entry into the hotel for dinner as we were not residents. ![]() Our family of 6 stayed in the newly built apartments Seville 7. Hotels near Tavernes de la Valldigna Station.Hotels near Vives Park - Dinosaurios Park. ![]()
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